Volunteer

Advocate Training Overview

Chapter 1 – Introducing the CASA / GAL Volunteer Role

• Welcome
• Understanding child abuse
• Principles and concepts that guide CASA/GAL work

Chapter 2 – Introducing the Law, the Child Protection System, and the Courts

• The development of child abuse and neglect laws
• Introducing Child Protective Services and the court process
• The roles in a juvenile court case

Chapter 3 – Developing Cultural Competence

• Diversity, cultural heritage, and personal values
• Culturally competent child advocacy
• Developing an action plan

Chapter 4 – Understanding Families: Part 1

• Family strengths
• Understanding families through culture
• Stress in families
• Risk factors for child abuse and neglect
• Impact of mental illness on children and families
• The impact of domestic violence on children and families

Chapter 5 – Understanding Families: Part 2

• The impact of substance abuse / addiction on children and families
• Poverty: the facts for children
• The importance of family to a child

Chapter 6 – Understanding Children

• The needs of children and how they grow and develop
• Attachment, resilience, and separation
• Permanence for children
• Psychological and educational issues for children

Chapter 7 – Communicating as a CASA / GAL Volunteer

• Developing communication skills
• Communicating with children
• Dealing with conflict
• Understanding confidentiality

Chapter 8 – Practicing the CASA / GAL Volunteer Role: Gathering Information

• How a CASA / GAL volunteer is appointed to a case
• Planning the investigation and gathering information
• A successful CASA / GAL volunteer interview
• Investigating a case

Chapter 9 – Practicing the CASA / GAL Volunteer Role: Reporting and Monitoring

• Community resources
• Writing court reports and making effective communication
• Appearing in court
• Monitoring a case

Chapter 10 – Putting It All Together

• Self-care for volunteers
• Support from CASA / GAL program staff
• Focusing on the needs of the child